Refund policy

At Glam Vault Supplies, customer satisfaction is important to us. We strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

You may request a return or refund within 14 days of receiving your order. To be eligible for a return, items must be unused, unopened, and in the same condition in which they were received, including original packaging. Products that show signs of use, damage, or tampering will not be eligible for return.

Certain items, such as personal care, beauty, or hygiene-related products, may be non-returnable for safety and hygiene reasons unless they arrive damaged or defective. If you receive a damaged, defective, or incorrect item, please contact us immediately with clear photos and order details.

Once your return request is approved and the item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within a reasonable processing time.

Shipping costs are non-refundable unless the return is due to an error on our part. Customers are responsible for return shipping fees unless otherwise stated.

For any return or refund inquiries, please contact us at glamvaultbeautylounge@gmail.com . We are happy to assist you.